Here at Titan Technologies we can provide Managed Services for your network. Our software includes:

Rapid Deployment

Starting with elegant and rapid deployment, you can be up and providing services within a day.  The server installation is quick and easy.  Agent deployment is easy, fast and flexible.  The interface is easy and intuitive.  Unlimited administrator users with flexible role based security.

Flexible Customer Setup

Setup and track clients with extraordinary ease and detail.  Multi-level grouping let you create the level of detail for tracking on a client by client basis.  Work with single or multiple servers and workstations or cross client and cross domain quickly and easily.  No need to do things on a computer by computer basis.

Define and Implement Best Practices

Create and implement best practices based upon your knowledge and experience.  Your technical abilities and knowledge set you apart from your competitors.  Titan lets you use that knowledge.

Easily automate the best practices and services so that they occur automatically.  Exceptional scheduling along with easy and powerful Titan Scripts let you create an unparalleled service level offerings.

Define account templates for various Service Level Agreements (SLA).  Audit schedules, scripts, patch scan and deployment, file, network and application policies, monitoring profiles and agent menus. Agents get deployed fully configured.  Load and go.

Integrated Help Desk

Track and respond to your customer issues and requests automatically.  Automatically create alert driven help desk tickets.  Provide an end-user portal for easy access for your customers to create and view their own tickets.  Define due date policies for Service Level Agreements (SLA). 

Comprehensive Reporting

One of the most important aspects of Managed Services is communication to the client.  Titan provides detailed and scheduled delivery of reports that let your client know what you have been doing and why their systems are highly available.  With Titan's Management Reports, your clients will know the value of your service.

Powerful Anti-Virus/Anti-Spyware Detection

The Titan Endpoint Security module enhances and extends the management of your IT infrastructure by incorporating reactive antivirus and spyware detection with the latest proactive technologies.

Reliable Backup and Disaster Recovery

The Titan Backup and Disaster Recovery module provides real-time automated disk backup, disk imaging, file level backup and bare-metal restore for Windows servers and workstations.